Solution:

1Load the sheets the other way up.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

In the 03: [Machine: Paper Feed/ Output] group of the [Adjustment Settings for Operators] menu, set 0301: [Correct Output Paper Curl: 1 Sided: Face Up], 0302: [Correct Output Paper Curl: 1 Sided: Face Down], or 0303: [Correct Output Paper Curl: 2 Sided] to [Off].

Also, in [Advanced Settings] for the custom paper, set 1311: [Correct Paper Curl] to [1: Off].

3Print the image. Has the problem been resolved?

Yes

Finished!

No

Set 0301: [Correct Output Paper Curl: 1 Sided: Face Up], 0302: [Correct Output Paper Curl: 1 Sided: Face Down], or 0303: [Correct Output Paper Curl: 2 Sided] to [U Curl Correction Level: Small].

Also, in [Advanced Settings] for the custom paper, set 1311: [Correct Paper Curl] to [5: U Curl Correction Level: Small].

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Set 0301: [Correct Output Paper Curl: 1 Sided: Face Up], 0302: [Correct Output Paper Curl: 1 Sided: Face Down], or 0303: [Correct Output Paper Curl: 2 Sided] to [U Curl Correction Level: Large].

Also, in [Advanced Settings] for the custom paper, set 1311: [Correct Paper Curl] to [7: U Curl Correction Level: Large].

5Print the image. Has the problem been resolved?

Yes

Finished!

No

Set 0301: [Correct Output Paper Curl: 1 Sided: Face Up], 0302: [Correct Output Paper Curl: 1 Sided: Face Down], or 0303: [Correct Output Paper Curl: 2 Sided] to [П Curl Correction Level: Small].

Also, in [Advanced Settings] for the custom paper, set 1311: [Correct Paper Curl] to [2: П Curl Correction Level: Small].

6Print the image. Has the problem been resolved?

Yes

Finished!

No

Set 0301: [Correct Output Paper Curl: 1 Sided: Face Up], 0302: [Correct Output Paper Curl: 1 Sided: Face Down], or 0303: [Correct Output Paper Curl: 2 Sided] to [П Curl Correction Level: Large].

Also, in [Advanced Settings] for the custom paper, set 1311: [Correct Paper Curl] to [4: П Curl Correction Level: Large].

7Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.

Note

  • When printing is performed from a tray to which the custom paper setting is allocated, the setting in "Advanced Settings" for the custom paper is applied instead of the setting in Adjustment Settings for Operators.