Post-Processing Option Troubleshooting
Finisher SR5050/Booklet Finisher SR5060
Delivered Sheets Are Not Stacked Properly
Large Delivered Sheets Are Not Stacked Properly
Trailing Edge of Stapled Sheets Close to the Paper Exit
Sheets Cannot Be Stapled Properly
When Z-folded Paper is Punched, Jam Code J125 Appears
Jam code J105 appears when thick paper is delivered
Jam code J122 appears when envelopes are delivered
Finisher SR5110/Booklet Finisher SR5120
Delivered Sheets Are Not Stacked Properly
Large Delivered Sheets Are Not Stacked Properly
Trailing edge of stapled sheets close to the paper exit
Sheets cannot be stapled properly
Stitching missing, incorrect stitching position, ear-fold, or misaligned occurs
Paper jam occurs on thin coated paper of Paper Weight 2 or less
Scratches on the edge of the stapled paper occur
Paper jam occurs while saddle stitching
The top edges of the punched paper are damaged
A roller mark or paper jam when delivering punched paper or when punching many holes
A paper jam occurs because the booklets in the paper exit tray are not being stacked properly.
Inaccurate Folding (Folding Deviation)
Folds Stained by Multi-sheet Folding
Z-Folding is Not Performed Properly
Folded Sheets Are Not Stacked Properly
Delivered Sheets Are Severely Curled
The Machine Wrongly Detects That the Tray Is Full
The Paper Press Leaves an Impression on the Paper
Paper Pressed Down Insufficiently
Sheets Becoming Misaligned When the Paper Cart Is Pulled Out