Solution:

Straighten out the sheet.

1Load the sheets the other way up.

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

3In the 03: [Machine: Paper Feed/ Output] group on the [Adjustment Settings for Operators] menu, set 0301: [Correct Output Paper Curl: 1 Sided: Face Up], 0302: [Correct Output Paper Curl: 1 Sided: Face Down], or 0303: [Correct Output Paper Curl: 2 Sided] to [П Curl Correction Level: Small].

Alternatively, in [Advanced Settings] for the custom paper, select 1311: [Correct Paper Curl], and then specify "П Curl Correction Level".

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Go to the next step.

5Set 0301: [Correct Output Paper Curl: 1 Sided: Face Up], 0302: [Correct Output Paper Curl: 1 Sided: Face Down], or 0303: [Correct Output Paper Curl: 2 Sided] to [П Curl Correction Level: Large].

Alternatively, in [Advanced Settings] for the custom paper, select 1311: [Correct Paper Curl], and then specify "П Curl Correction Level".

6Print the image. Is the upward curled paper delivered to the stacker shift tray?

Yes

Load the sheets the other way up again, and then repeat Step 3 to 6.

No

Contact your service representative.