In the 03: [Machine: Paper Feed/ Output] group on the [Adjustment Settings for Operators] menu, set 0301: [Correct Output Paper Curl: 1 Sided: Face Up], 0302: [Correct Output Paper Curl: 1 Sided: Face Down], or 0303: [Correct Output Paper Curl: 2 Sided] to "U Curl Correction Level".
Alternatively, in [Advanced Settings] for the custom paper, select 1311: [Correct Paper Curl], and then specify "U Curl Correction Level".
To control the level of decurling, select "Small" if the present setting is "Off", "Medium" if the present value is "Small" or "Large" if the present value is "Medium".
Print the image. Has the problem been resolved?
Yes | Finished! |
No | Go to the next step. |
Load the paper the other way up.
Print the image. Has the problem been resolved?
Yes | Finished! |
No | Contact your service representative. |
This folding error will not occur if uncurled paper is used or sheets that curl downward.