Solution:

1Attach the Z-fold support tray for multi-folding unit.

2Print the image. Is the problem resolved?

Yes

Finished!

No

Go to the next step.

3In the 03: [Machine: Paper Feed/ Output] group on the [Adjustment Settings for Operators] menu, select 0301: [Correct Output Paper Curl: 1 Sided: Face Up], 0302: [Correct Output Paper Curl: 1 Sided: Face Down], or 0303: [Correct Output Paper Curl: 2 Sided], and then specify "U Curl Correction Level".

Select "Large", "Medium" or "Small" to control the level of decurling as required.

4Print the image. Is the problem resolved?

Yes

Finished!

No

Contact your service representative.

Note

  • For details about attaching the Z-fold support tray for multi-folding unit, see "Preparation" supplied with the machine.

  • If the Z-fold support tray for multi-folding unit is attached, the trailing edge of the ejected sheets will not be too close to the paper exit, so no problem will occur. However, the stapled sheets may not be stacked properly.