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Remove the paper from the paper tray, ruffle it, and reload it.
Print the image. Has the problem been resolved?
Yes | Finished! |
No | Clean the paper feed pass. |
Print the image. Has the problem been resolved?
Yes | Finished! |
No | Go to the next step. |
In [Advanced Settings] for the custom paper, adjust the fusing heat roller temperature.
<Printing in full color>
Select 1241: [Fusing Temperature], and then increase the value in [Heat Roller Temp] of [FC] by 5°C.
<Printing in black and white>
Select 1241: [Fusing Temperature], and then increase the value in [Heat Roller Temp] of [BW] by 5°C.
Print the image. Has the problem been resolved?
Yes | Finished! |
No | Go to the next step. |
Adjust the fusing heat roller temperature.
<Printing in full color>
Select 1241: [Fusing Temperature], and then increase the value in [Heat Roller Temp] of [FC] by 5°C.
<Printing in black and white>
Select 1241: [Fusing Temperature], and then increase the value in [Heat Roller Temp] of [BW] by 5°C.
Print the image. Has the problem been resolved?
Yes | Finished! |
No | If the problem persists, proceed the steps in Paper Edges Are Stained (1), Paper Edges Are Stained (2) or Paper Edges Are Stained (3). |
For details about cleaning the paper feed pass see, Cleaning the Paper Feed Path.
