Solution:

<Printing in black and white>

1In [Advanced Settings] for the custom paper, select 1217: [Paper Transfer Output Correction: Paper Edge], and then set [Trailing Edge] of [BW] to "10".

2Select 1217: [Paper Transfer Output Correction: Paper Edge], and then set [Trailing Edge Length] of [BW] to "30 mm".

3Select 1212: [Image Transfer Output], and then check the value in [Black] of [BW]. Is it "10"?

Yes

No further improvement is likely. Contact your service representative.

No

Increase the value in [Black] by 1.

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Steps 3 and 4.

<Printing in full color only>

1In [Advanced Settings] for the custom paper, select 1217: [Paper Transfer Output Correction: Paper Edge], and then set [Trailing Edge] of [FC] to "10".

2Select 1217: [Paper Transfer Output Correction: Paper Edge], and then set [Trailing Edge Length] of [FC] to "30 mm".

3Select 1212: [Image Transfer Output], and then check the value in [Black] of [FC]. Is it "10"?

Yes

No further improvement is likely. Contact your service representative.

No

Increase the value in [Black] by 1.

4Print the image. Has the problem been resolved?

Yes

Finished!

No

Repeat Steps 3 and 4.

Note

  • Changing the transfer current may produce either or both of the following side effects:

    • Increase in toner consumption

    • Occurrence of banding (streaks)

  • After performing the solution, it is recommended to perform the color calibration of the external controller. For details see, Operating Procedure for Color Calibration.