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If only a certain color is affected, print 20 full-page, solid-fill A3 sheets for that color.
Has the problem been resolved?
Yes | Finished! |
No | Go to the next step. |
In the 05: [Machine: Maintenance] group on the [Adjustment Settings for Operators] menu, execute 0509: [Execute Photoconductor Refreshing].
Print the image. Has the problem been resolved?
Yes | Finished! |
No | In [Adjustment Settings for Operators], 05: [Machine: Maintenance], select 0510: [Execute Charger Unit Cleaning] and repeat execution until the problem is eliminated for the affected color (approximately 5 times). |
Print the image. Has the problem been resolved?
Yes | Finished! |
No | Contact your service representative. |
