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Solution:

(a) Adjusting the motor speed

1In [Advanced Settings] for the custom paper you are using, select 1341: [Motor Speed], and then set [Cooling Roller After Fusing] to -0.6%.

2Select 1341: [Motor Speed], and then set [Paper Output: Diversion Roller] to -0.2%.

3Print 10 or more A3 sheets.

4Are there horizontal folds?

Yes

Select 1341: [Motor Speed] and increase the values in [Cooling Roller After Fusing] and [Paper Output: Diversion Roller] by 0.1%, and then repeat Steps 3 and 4.

No

Go to the next step.

5Are there wrinkles?

Yes

Go to the next step.

No

Finished!

6Select 1341: [Motor Speed] and decrease the values in [Cooling Roller After Fusing] and [Paper Output: Diversion Roller] by 0.1%.

7Print 10 or more A3 sheets.

8Are there horizontal folds?

Yes

Select 1341: [Motor Speed] and increase the values in [Cooling Roller After Fusing] and [Paper Output: Diversion Roller] by 0.1%, and then proceed to "(b) Adjusting the printing speed".

No

Go to the next step.

9Are there wrinkles?

Yes

Repeat Steps 6 and 9.

No

Finished!

(b) Adjusting the printing speed

1In [Advanced Settings] for the custom paper you are using, select 1231: [Print Speed], and then check the present value in the following corresponding settings.

  • [BW/FC/FCS]

    [BW/FC/FCS]

  • [FCS]

    [Clear/Special], [White]

  • [S]

    [Clear/Special], [White]

  • [BW/FC/FCS: Fuser Setting HQ]

    [BW/FC/FCS]

  • [FCS: Fuser Setting HQ]

    [Clear/Special], [White]

  • [S: Fuser Setting HQ]

    [Clear/Special], [White]

2Is it [High] or [Middle]?

Yes

Go to the next step.

No

Proceed to "(c) Decreasing the fusing temperature".

3Select 1231: [Print Speed], and then set the value in the following corresponding settings to [Low].

  • [BW/FC/FCS]

    [BW/FC/FCS]

  • [FCS]

    [Clear/Special], [White]

  • [S]

    [Clear/Special], [White]

  • [BW/FC/FCS: Fuser Setting HQ]

    [BW/FC/FCS]

  • [FCS: Fuser Setting HQ]

    [Clear/Special], [White]

  • [S: Fuser Setting HQ]

    [Clear/Special], [White]

4Select 1232: [Fusing Temperature], and then decrease the value in the following corresponding settings by 20°C.

  • [BW/FC/FCS]

    [Heat Roller Temp]

  • [FCS]

    [Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]

  • [S]

    [Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]

  • [BW/FC/FCS: Fuser Setting HQ]

    [Heat Roller Temp]

  • [FCS: Fuser Setting HQ]

    [Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]

  • [S: Fuser Setting HQ]

    [Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]

5Print 10 or more A3 sheets. Are there wrinkles?

Yes

Proceed to "(c) Decreasing the fusing temperature".

No

Finished!

(c) Decreasing the fusing temperature

1In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing Temperature], and then decrease the value in the following corresponding settings by 5°C.

  • [BW/FC/FCS]

    [Heat Roller Temp]

  • [FCS]

    [Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]

  • [S]

    [Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]

  • [BW/FC/FCS: Fuser Setting HQ]

    [Heat Roller Temp]

  • [FCS: Fuser Setting HQ]

    [Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]

  • [S: Fuser Setting HQ]

    [Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]

2Print 10 or more A3 sheets.

3Is the toner fusibility within the permissible range?

Yes

Go to the next step.

No

Contact your service representative.

4Are there wrinkles?

Yes

Repeat Steps 1 to 4.

No

Finished!

Note

  • After performing the solution, it is recommended to perform the color calibration of the external controller.

  • Check the toner fusibility as follows:

    • The printed image does not come off.

    • The toner does not come off even if it is lightly rubbed by a nail.

    • The toner does not come off even if it is rubbed by the cloth for cleaning the contact glass.