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Solution:

<If scratches or streaks appear on the side 2 of the paper or continuous noise results>

You can lessen the problem by decreasing the paper feed speed of the decurler unit.

  1. In [Advanced Settings] for the custom paper you are using, adjust the paper feed speed of the decurler unit.

    • If the degree of decurling is set to "Off", reduce the value in [Decurler: Correction Off] of 1321: [Correct Paper Curl] by 0.5%.

    • If the degree of decurling is set to "Weak", reduce the value in [Decurler: Correction Weak] of 1321: [Correct Paper Curl] by 0.5%.

    • If the degree of decurling is set to "Strong", reduce the value in [Decurler: Correction Strong] of 1321: [Correct Paper Curl] by 0.5%.

  2. Print the image. Has the problem been resolved?

    Yes

    Finished!

    No

    Keep decreasing the value by 0.5% until the problem is resolved.

    If the problem persists even though the setting has reached its minimum value, contact your service representative.

<If scratches, streaks, or creases appear on the side 1 of the paper>

You can lessen the problem by increasing the paper feed speed of the decurler unit.

  1. In [Advanced Settings] for the custom paper you are using, adjust the paper feed speed of the decurler unit.

    • If the degree of decurling is set to "Off", increase the value in [Decurler: Correction Off] of 1321: [Correct Paper Curl] by 0.5%.

    • If the degree of decurling is set to "Weak", increase the value in [Decurler: Correction Weak] of 1321: [Correct Paper Curl] by 0.5%.

    • If the degree of decurling is set to "Strong", increase the value in [Decurler: Correction Strong] of 1321: [Correct Paper Curl] by 0.5%.

  2. Print the image. Has the problem been resolved?

    Yes

    Finished!

    No

    Keep increasing the value by 0.5% until the problem is resolved.

    If the problem persists even though the value has reached its maximum value, contact your service representative.
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