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<If scratches or streaks appear on the side 2 of the paper>
You can lessen the problem by decreasing the paper feed speed.
In [Advanced Settings] for the custom paper you are using, adjust the paper feed speed for delivery.
Depending on the type of printing, specify one of the following:
For one-sided printing, reduce the value in [Paper Output] of 1341: [Motor Speed] by 0.1.
For duplex printing, reduce the value in [Switchback: Entrance] of 1341: [Motor Speed] by 0.1.
For one-sided printing (delivery of inverted paper), reduce the value in [Switchback: Exit] of 1341: [Motor Speed] by 0.1.
Print the image. Has the problem been resolved?
Yes
Finished!
No
Keep decreasing the value by 0.1 until the problem is resolved.
If the problem persists even though you have decreased the value by 1.0%, contact your service representative.
<If scratches or streaks appear on the side 1 of the paper>
You can lessen the problem by increasing the paper feed speed.
In [Advanced Settings] for the custom paper you are using, adjust the paper feed speed for delivery.
Depending on the type of printing, specify one of the following:
For one-sided printing, increase the value in [Paper Output] of 1341: [Motor Speed] by 0.1.
For duplex printing, increase the value in [Switchback: Entrance] of 1341: [Motor Speed] by 0.1.
For one-sided printing (delivery of inverted paper), increase the value in [Switchback: Exit] of 1341: [Motor Speed] by 0.1.
Print the image. Has the problem been resolved?
Yes
Finished!
No
Keep increasing the value by 0.1 until the problem is resolved.
If the problem persists even though you have increased the value by 1.0%, contact your service representative.
