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The factory- set airflow of the wide LCT may not be strong enough to separate the sheets.
Increase the airflow.
If the jam code (J430/J431/J445/J446/J460/J461) appears frequently, in [Advanced Settings] for the custom paper, select 1301: [Main/2-Tray LCIT: Paper Feed Mode], and then set [Paper Feed Mode: Fan Level] to [Prevent Non Feed (Stronger Blow)].
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Repeat Step 2. If the jam code appears more than 3 times, set [Paper Feed Mode: Fan Level] to [Prevent Non Feed (Strongest Blow)]. |
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
If a few sheets in the paper tray are misfed when thick paper is fed (e.g., 250 gsm or greater), attach the tab sheet holder. |
If the problem persists, contact your service representative.
When setting a paper of size B5
to SRA4 with Paper Weight 8, use the small tab end fence. For details about how to attach the small tab end fence, see "Loading Paper into the Two-tray Wide Large Capacity Tray", Preparation.
