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Solution:

1In [Advanced Settings] for the custom paper you are using, select 1331: [Jam Detection], and then set [Detect JAM080] in [JAM080/097/098/099] to [Off].

2Print the image. Has the problem been resolved?

Yes

Finished!

No

Contact your service representative.

Note

  • When you set [Detect JAM080] to [Off], the printed image may become misaligned at the leading edge.