Previous
(a) Decrease the fusing temperature
In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing Temperature], and then check the value in the following corresponding settings.
[BW/FC/FCS]
[Heat Roller Temp]
[FCS]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[BW/FC/FCS: Fuser Setting HQ]
[Heat Roller Temp]
[FCS: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
Select 1232: [Fusing Temperature], and then decrease the value in the following corresponding settings by 5°C.
[BW/FC/FCS]
[Heat Roller Temp]
[FCS]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[BW/FC/FCS: Fuser Setting HQ]
[Heat Roller Temp]
[FCS: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
Print 20 or more A4 sheets.
Is the toner fusibility within the permissible range?
Yes |
Go to the next step. |
No |
Return the value in [Heat Roller Temp] to the value checked in Step 1, and then proceed to "(b) Decreasing the fusing nip width". |
Has the problem been resolved?
Yes |
Finished! |
No |
Return the value in [Heat Roller Temp] to the value checked in Step 1, and then proceed to "(b) Decreasing the fusing nip width". |
(b) Decreasing the fusing nip width
In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing Temperature], and then decrease the value in the following corresponding settings by 10°C.
[BW/FC/FCS]
[Heat Roller Temp]
[FCS]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[BW/FC/FCS: Fuser Setting HQ]
[Heat Roller Temp]
[FCS: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
Select 1241: [Fusing Nip Width Adjustment], and then set [Other than Envelope] to 3.
Select 1244: [Fusing Pressure Roller On Before Fusing] to [On].
Print 20 or more A4 sheets.
Is the toner fusibility within the permissible range?
Yes |
Go to the next step. |
No |
Proceed to "(c) Adjusting the printing speed". |
Has the problem been resolved?
Yes |
Finished! |
No |
Carry out "(a) Decrease the fusing temperature". If the problem persists, proceed to "(d) Decreasing the fusing nip width 2". |
(c) Adjusting the printing speed
In [Advanced Settings] for the custom paper you are using, select 1231: [Print Speed], and then check the present value in the following corresponding settings.
[BW/FC/FCS]
[BW/FC/FCS]
[FCS]
[Clear/Special], [White]
[S]
[Clear/Special], [White]
[BW/FC/FCS: Fuser Setting HQ]
[BW/FC/FCS]
[FCS: Fuser Setting HQ]
[Clear/Special], [White]
[S: Fuser Setting HQ]
[Clear/Special], [White]
Is it [Low]?
Yes |
Proceed to "(d) Decreasing the fusing nip width 2". |
No |
Decrease the value in the corresponding setting of 1231: [Print Speed] by one level, and then carry out "(b) Decreasing the fusing nip width". If the present value is [High], select [Middle]. If it is [Middle], select [Low]. |
(d) Decreasing the fusing nip width 2
In [Advanced Settings] for the custom paper you are using, select 1232: [Fusing Temperature], and then check the present value in the following corresponding settings.
[BW/FC/FCS]
[Heat Roller Temp]
[FCS]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[BW/FC/FCS: Fuser Setting HQ]
[Heat Roller Temp]
[FCS: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
[S: Fuser Setting HQ]
[Heat Roller Temp: Clr/Sp], [Heat Roller Temp: White]
Is it lower than the value checked in Step 1 of "(a) Decrease the fusing temperature"?
Yes |
Return the value in [Heat Roller Temp] to the value checked in Step 1 of "(a) Decrease the fusing temperature", and then go to the next step. |
No |
Contact your service representative. |
Select 1241: [Fusing Nip Width Adjustment], and then set [Other than Envelope] to 4.
In [Advanced Settings] for the custom paper you are using, select 1231: [Print Speed], and then set value in the following corresponding settings to [Low].
[BW/FC/FCS]
[BW/FC/FCS]
[FCS]
[Clear/Special], [White]
[S]
[Clear/Special], [White]
[BW/FC/FCS: Fuser Setting HQ]
[BW/FC/FCS]
[FCS: Fuser Setting HQ]
[Clear/Special], [White]
[S: Fuser Setting HQ]
[Clear/Special], [White]
Print 20 or more A4 sheets. Has the problem been resolved?
Yes |
Finished! |
No |
Carry out "(a) Decrease the fusing temperature". If the problem persists, Contact your service representative. |
After performing the solution, it is recommended to perform the color calibration of the external controller.
Check the toner fusibility as follows:
The printed image does not come off.
The toner does not come off even if it is lightly rubbed by a nail.
The toner does not come off even if it is rubbed by the cloth for cleaning the contact glass.
