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Allowing Remote Operations

The Remote Operation/Monitoring request dialog box appears when the administrator requests remote operation or monitoring of the machine while a user operates the machine. Specify how to respond to a connection request from the following, depending on the operational situation.

When remote operation starts, the status of the remote operation is displayed in the bottom-right area of the control panel screen.

Note

  • The message displayed on the Remote Operation/Monitoring request dialog box varies depending on the request content submitted by the administrator.

  • If no item is pressed within 30 seconds after the Remote Operation/Monitoring request dialog box has appeared, the remote operation or monitoring starts automatically.

  • The Remote Operation/Monitoring request dialog box does not appear when no operation is performed on the machine for more than 180 seconds.

  • The following functions are not enabled when a remote operation or monitoring connection is established:

    • Power Saving Function

    • System Reset Timer

  • The administrator is disconnected from the machine if any of the following occurs while the connection is active:

    • Any remote operation is not performed on the machine by the administrator for the duration specified in [Set Remote Connection Timeout]*1

    • The machine is turned off

    • The control panel is being restarted

  • The administrator can view the screen of the machine remotely while a connection is active. To view a screen containing information that the administrator does not want you to see, such as an ID, password, or other confidential information, terminate remote operation.

*1 The default of [Timeout (min.)] is 30 minutes. For details about the settings, see Enabling the Remote Connection to the Control Panel.