When the ID Card Copy/Scan Cannot Be Used

“The original was misfed while being scanned.”

A paper jam occurred in the ID Card Feeder or the original is not correctly set.

• Remove the jammed originals, and then insert them again. For details about jammed paper, see Removing Jammed Paper or Card.

• Insert the original correctly into the ID Card Feeder until it stops.

• Set the original correctly so that it is aligned straight in the feeder. If you set the original at an angle, the scanned image may be distorted or the originals may be damaged.