This section describes the machine's main messages. If other messages appear, follow their instructions.
If a problem occurs, we recommend that you first check the information in the [Information] section of the Application Site. The server maintenance information is described in [Information].
Message |
Cause |
Solution |
---|---|---|
Failed to download the application. |
No connection to the installation server can be established. |
Check the server maintenance information in [Information]. Also check if the network settings ([DNS Configuration] and [Proxy Settings]) are correctly configured. For the network settings, see Before Accessing the Application Site. |
An error has occurred. Failed to install the application. |
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Cannot connect to server which installs applications. Check maintenance information on Information screen or network settings. |
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Could not update the firmware. |
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A server error has occurred. |
An unexpected error has occurred on the server. |
|
The specified page cannot be found. |
An error has occurred on the Application Site. |
Check the server maintenance information in [Information]. |
There is insufficient space to store internally, delete any unnecessary applications. |
The available internal storage is insufficient. |
Delete unnecessary applications. |
Could not restore the firmware because the required data does not exist. |
The firmware has not been updated from the Application Site. |
No recovery can be performed unless the firmware of the machine has been updated from the Application Site. |