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Solution:

1In [Advanced Settings] for the custom paper in use, select [Fusing Heat Roller Temperature Adj] and reduce the value by 5 degrees.

2Print a full-page solid-fill image. Is the problem resolved?

Yes

Finished!

No

Further reduce the value by 5 degrees until the problem is resolved.

If the problem persists, contact your service representative.

Note

  • To use the decurler unit, specify [Adjust Paper Curl] in the [Machine: Paper Feed/ Output] group on the [Adjustment Settings for Skilled Operators] menu.