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Solution:

You can lessen the problem by decreasing the paper feed speed of the decurler unit.

1In the [Machine: Paper Feed/ Output] group on the [Adjustment Settings for Skilled Operators] menu, check the present degree of decurling (Off, Weak, or Strong) in [Adjust Paper Curl].

2In [Advanced Settings] for the custom paper in use, adjust the paper feed speed of the decurler unit.

  • If the degree of decurling is set to "Off", reduce the value in [Decurler Feed Speed Adj: Curl Adj Off] by 0.5%.

  • If the degree of decurling is set to "Weak", reduce the value in [Decurler Feed Speed Adj: Curl Adj Weak] by 0.5%.

  • If the degree of decurling is set to "Strong", reduce the value in [Decurler Feed Speed Adj: Curl Adj Strg] by 0.5%.

3Print the image. Is the problem resolved?

Yes

Finished!

No

Keep decreasing the value by 0.5% until the problem is resolved.

If the problem persists even though the setting has reached its minimum value, contact your service representative.