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The factory- set airflow of the wide LCT may not be strong enough to separate the sheets.
Increase the airflow.
Set [Paper Feed Mode (Adjust Fan Level)] to [Moderate Nonfdg Red. (Higher)] in [Advanced Settings] for the custom paper you are using.
Print the image. Has the problem been resolved?
Yes |
Finished! |
No |
Repeat Step 2. If the jam code appears more than 3 times, set [Paper Feed Mode (Adjust Fan Level)] to [Max Nonfdng Reduc. (Highest)]. |
If the problem persists, contact your service representative.
