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Depending on the cause of the problem, do one of the following:
The side fences in the paper tray are too far apart.
If the side fences are too far apart, the paper may shift.
Adjust the side fences to match the paper width.
When you close the paper tray, the side fences may become misaligned due to the weight of the paper.
To prevent this, close the paper tray slowly.
For details about loading paper, see "Loading Paper", About This Machine.
The paper size/orientation/type is not specified correctly.
In tray paper settings, specify the size, orientation, and type of the paper in use.
For details about tray paper settings, see "Changing Tray Paper Settings", Paper Settings.
Colored paper or transparencies are loaded in the paper tray.
Paper edges may not have been detected correctly.
Adjust the color paper edge detection.
In [Advanced Settings] for the custom paper in use, select [Color Paper Edge Detection Adjustment] and make a note of the present value.
Increase the value in [Color Paper Edge Detection Adjustment].
Print the image. Is the problem resolved?
Yes
Finished!
No
Keep increasing the value until the problem is resolved.
If the problem persists even though the setting has reached its maximum value, restore the value noted in step 1 and go to the next step.
Decrease the value in [Color Paper Edge Detection Adjustment].
Print the image. Is the problem resolved?
Yes
Finished!
No
Keep decreasing the value until the problem is resolved.
If the problem persists even though the setting has reached its minimum value, restore the value noted in step 1 and go to the next step.
In [Advanced Settings] for the custom paper in use, set [Deactivate Image Position Adjustment] to [Deactivate Only Jam Detection].
Print the image. Is the problem resolved?
Yes
Finished!
No
Contact your service representative.
When you set [Deactivate Image Position Adjustment] to [Deactivate Only Jam Detection], the printed image may become misaligned.
Sheets of mixed type, thickness, or color are loaded in the paper tray.
Load identical sheets in the paper tray.
To disable the function for detecting paper misalignment
<If using customer paper>
In [Advanced Settings] for the custom paper being used, set [Deactivate Image Position Adjustment Across Feed Dir] to [Deactivate] or [Deactivate Only Jam Detection].
<If not using custom paper
Under [Adjustment Settings for Skilled Operators] menu, in the [Machine: Image Position] group, set [Deactivate Image Position Adjustment Across Feed Dir] to [Deactivate] or [Deactivate Only Jam Detection].
Setting [Deactivate Image Position Adjustment Across Feed Dir] to [Deactivate] or [Deactivate Only Jam Detection] may cause the printed image to be misaligned.
