Only the file administrator can unlock files.
If you specify [On] for "Enhance File Protection", the file will be locked and become inaccessible if an invalid password is entered 10 times. This section explains how to unlock files.
"Enhance File Protection" is one of the extended security functions. For details about this and other extended security functions, see Specifying the Extended Security Functions.
Log in as the file administrator from the control panel.
Press the [User Tools] key.
Press the [Home] key on the control panel.
Press the [Printer] icon on the screen.
If the [Printer] icon does not appear, press the icon at the upper right corner of the screen to switch to the menu screen.
If the message “You do not have the privileges to use this function.” appears, press [Exit].
Press [Print Jobs].
Press [Locked Print Job].
Select the file.
The icon appears next to a file locked by the Enhance File Protection function.
Press [Unlock File].
Press [Yes].
The icon disappears.
Log out.
This can also be specified via Web Image Monitor. For details, see Web Image Monitor Help.