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This section gives you various details about and recommendations concerning thick paper.
When loading thick paper of 106–300 g/m2 (28 lb. Bond–110 lb. Cover), follow the recommendations below to prevent misfeeds and loss of image quality.
Store all your paper in the same environment - a room where the temperature is 20–25°C (68–77°F) and the humidity is 30–65%.
When loading paper in the paper trays, be sure to load at least 20 sheets. Also, be sure to position the side fences flush against the paper stack.
Jams and misfeeds can occur when printing on thick smooth paper. To prevent such problems, be sure to fan smooth paper thoroughly before loading them. If paper continues to become jammed or feed in together even after they are fanned, load them one by one from the bypass tray.
When loading thick paper, set the paper direction according to its grain, as shown in the following diagram:
Direction of paper grain
Trays 1–4
Tray 3 (LCT)
Large capacity tray (LCT)
Bypass tray
Not recommended
Not recommended
Select [Thick Paper 1], [Thick Paper 2], [Thick Paper 3], or [Thick Paper 4] as the paper thickness in [Tray Paper Settings].
Even if thick paper is loaded as described above, normal operations and print quality might still not be possible, depending on the paper type.
Prints might have prominent vertical creases.
Prints might be noticeably curled. Flatten out prints if they are creased or curled.
