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When Messages Appear

This section describes the machine's main messages. If other messages appear, follow their instructions.

If a problem occurs, we recommend that you first check the information in the [Information] section of the Application Site. The server maintenance information is described in [Information].

Message	Cause	Solution
JavaVM has not been started. Install the application after JavaVM starts.	JavaVM has not been started.	Enable JavaVM Platform under [Extended Feature Settings] in Web Image Monitor.
Failed to download the application.	No connection to the installation server can be established.	Check the server maintenance information in [Information]. Also check if the network settings ([DNS Configuration] and [Proxy Settings]) are correctly configured. For the network settings, see Before Accessing the Application Site.
An error has occurred. Failed to install the application.
Cannot connect to the server.
Could not update the firmware.
A server error has occurred.	An unexpected error has occurred on the server.
The specified page cannot be found.	An error has occurred on the Application Site.	Check the server maintenance information in [Information].
There is insufficient space to store internally.	The available internal storage is insufficient.	Delete unnecessary applications.
Could not restore the firmware because the required data does not exist.	The firmware has not been updated from the Application Site.	No recovery can be performed unless the firmware of the machine has been updated from the Application Site.