If You Cannot Exit from Connect Copy

Problem

Cause

Solution

There is no response when you press [Connect Copy].

Scanning is in progress.

Press [Stop] on the main machine, and then press [Stop].

There is no response when you press [Connect Copy].

Copying is in progress.

Press [Stop] on the main machine, and then press [Stop].

There is no response when you press [Connect Copy].

A paper misfeed has occurred on either the main machine or sub-machine.

  • Follow the instructions displayed. For details about jammed paper or jammed staples, see Removing Jammed Paper and Removing Jammed Staples.

  • If the sub-machine's display indicates that a cover is open, follow the instructions displayed.

  • To cancel Connect Copy, press [Stop] on the main machine, follow the on-screen instructions to stop copying, and then press [Connect Copy] to cancel.

There is no response when you press [Connect Copy].

[Stop] has been pressed on the main machine.

To cancel Connect Copy, press [Stop] on the main machine, follow the on-screen instructions to stop copying, and then press [Connect Copy] to cancel.

There is no response when you press [Connect Copy].

Toner or other supplies need to be replaced on either the main machine or sub-machine.

  • Follow the instructions displayed. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper. For details about adding toner and staples, see "Adding Toner" and "Adding Staples", Maintenance and Specifications. For details about removing punch, see Removing Punch Waste.

  • To cancel Connect Copy, press [Stop] on the main machine, follow the on-screen instructions to stop copying, and then press [Connect Copy] to cancel.

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