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You can restrict the customer engineer's access to the service mode.
Service mode is used by a customer engineer for inspection or repair. If you set "Service Mode Lock" to [On], service mode cannot be used unless the machine administrator logs on to the printer and cancels the service mode lock to allow a customer engineer to operate the printer for inspection and repair. This ensures that the inspection and repair are done under the supervision of the machine administrator.
Log in as the machine administrator from the control panel.
Display the “Service Mode Lock” screen.
[System Settings] |
Lock the service mode.
[On] |
Log out.
