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Paper Misfeed Message (Y)

The following messages are displayed according to the tray where the paper is jammed:

The procedure for removing jammed paper is the same for all trays. In the following procedure, a paper jam that occurs in Tray 2 (with the (Y1) message displayed) is explained as an example.

1Pull out the paper tray until it stops.

Printer illustration

2Pull out the jammed paper carefully.

Printer illustration

3If you cannot see the jammed paper or remove it, lift the front side of the tray, and then pull it out of the printer.

Printer illustration

4Pull out the jammed paper carefully.

Printer illustration

If the paper is jammed in multiple trays, pull out all trays in which it is caught, and then remove the paper.

Printer illustration

Printer illustration

5Hold the tray with both hands, slide it along the rails of the paper feed unit, and then push it straight in.

Printer illustration