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Unlocking a Locked Print File

Only the file administrator can unlock files.

If you specify [On] for "Enhance File Protection", the file will be locked and become inaccessible if an invalid password is entered 10 times. This section explains how to unlock files.

"Enhance File Protection" is one of the extended security functions. For details about this and other extended security functions, see Specifying the Extended Security Functions.

1Log in as the file administrator from the control panel.

2Press [User Tools] () on the top right of the screen to close the initial settings screen.

If the message “You do not have the privileges to use this function.” appears, press [Exit].

3Press [Home] (Operation panel screen illustration) at the bottom of the screen in the center.

4Press the [Printer (Classic)] icon.

5Press [Print Jobs].

6Press [Locked Print Job].

7Select the file.

The filelock icon appears next to a file locked by the Enhance File Protection function.

8Press [Unlock File].

Operation panel screen illustration

9Press [Yes].

The filelock icon disappears.

10Log out.

Note

  • This can also be specified via Web Image Monitor. For details, see Web Image Monitor Help.