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Paper Misfeed Message (A)

1Pull the front cover open lever, and then open the front cover with both hands carefully.

Printer illustration

2Carefully pull the jammed paper upward and out.

Printer illustration

If paper has jammed inside the paper transfer unit, holding both sides of the paper, pull the paper carefully forward and out.

Printer illustration

3Close the front cover with both hands carefully.

Printer illustration

Note

  • Do not pull out the paper tray (Tray 1).

  • If paper is jammed in Tray 2, but it is difficult to locate, pull out Tray 2 to remove it. After removing the paper, carefully push Tray 2 all the way back inside the printer.

  • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error is cleared.