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When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing

This function is available for SP C342DN only.

If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [Check Status] screen. Check the status of the printer in the [Check Status] screen.

[Check Status] screen

Operation panel screen numbered callout illustration

  1. [Mac/ApliStat] tab

    Indicates the status of the printer.

  2. Status icons

    The icons that can be displayed are described below:

    Operation panel screen illustration: The printer function is performing a job.

    Operation panel screen illustration: An error has occurred on the printer.

    Operation panel screen illustration: An error has occurred in the printer function being used, or the printer function cannot be used because an error has occurred on the printer.

  3. Messages

    Displays a message that indicates the status of the printer. This icon may also appear if the toner is running low.

  4. [Check]

    If an error occurs, press [Check] to view details.

    Pressing [Check] displays an error message or the printer screen. Check the error message displayed on the printer screen and take the appropriate action. For details about error messages and their solutions, see When Messages Are Displayed.

The following table describes problems that cause the indicator to light:

Problem

Cause

Solution

Documents and reports do not print out.

The paper output tray is full.

Remove the prints from the tray.

Documents and reports do not print out.

There is no paper left.

Load paper. For details about loading paper, see Loading Paper.

An error has occurred.

A function that has the status “Error Occurred” in the [Check Status] screen is defective.

Press [Check], and then check the displayed message and take appropriate action. For details about error messages and their solutions, see When Messages Are Displayed.

The printer is unable to connect to the network.

A network error has occurred.

  • Press [Check], and then check the displayed message and take appropriate action. For details about error messages and their solutions, see When Messages Are Displayed.

  • Check that the printer is correctly connected to the network and that the printer is correctly set. For details about how to connect the network, see Interface Settings (SP C342DN).

  • For details about connecting to the network, contact your administrator.

  • If the indicator is still lit even after trying to solve the problem as described here, contact your service representative.