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Locating Jammed Paper

If a misfeed occurs, remove the jammed paper by following the procedures indicated in the animation that appears on the screen and the sticker or sheet inside the front cover.

A misfeed has occurred in the place corresponding to the letter displayed on the control panel.

Machine Illustration

1Remove the jammed paper by following the procedures that are displayed on the screen.

Operation panel screen illustration

  • When [Next] or [Previous] is displayed on the screen.

    After each step is complete, press [Next]. To go back to the previous step, press [Previous].

2When the jammed paper is removed, restore the machine to the original state.

Note

  • Multiple paper misfeed locations may be indicated at the same time. When this happens, check all the areas indicated.

  • If there is no misfed paper in the area you check first, see the other areas that are indicated.

  • When "P" is displayed on the screen, check that the stamp cartridge is set properly. For details about how to set the stamp cartridge, see "Replacing the Stamp Cartridge", Maintenance and Specifications.