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When the user lacks privileges to perform an operation

Message

Cause

Solution

“No response from the server. Authentication has failed.”

A timeout occurred while connection to the server was being established for LDAP authentication or Windows Authentication.

Check the status of the server.

“You do not have a privilege to print this PDF file.”

You have no privileges to print the PDF document you tried to print.

Contact the owner of the document.

“You do not have a privilege to use this function. This job has been cancelled.”

The entered login user name or login password is not correct.

Check that the user name and password are correct.

“You do not have a privilege to use this function. This job has been cancelled.”

The logged in user is not allowed to use the selected function.

For details about how to set permissions, see "Configuring User Authentication", Security Guide.

“You do not have a privilege to use this function. This operation has been cancelled.”

The logged in user does not have the privileges to register programs or change the paper tray settings.

For details about how to set permissions, see "Configuring User Authentication", Security Guide.