Top Page > Troubleshooting: TCRU/ORU > Post-Processing Option Troubleshooting > High Capacity Stacker > The Machine Wrongly Detects That the Tray Is Full > Solution:

Solution:

Load the sheets the other way up.

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Yes	Finished!
No	In the 03: [Machine: Paper Feed/ Output] group of the [Adjustment Settings for Skilled Operators] menu, set 0301: [Adjust Paper Curl] to [Adjust Curl: Off].

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Yes	Finished!
No	Set 0301: [Adjust Paper Curl] to [Adjust Curl: Weak].

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Yes	Finished!
No	Set 0301: [Adjust Paper Curl] to [Adjust Curl: Medium].

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Yes	Finished!
No	Set 0301: [Adjust Paper Curl] to [Adjust Curl: Strong].

Print the image. Has the problem been resolved?

Yes	Finished!
No	Set 0301: [Adjust Paper Curl] to [Adjust Curl: Weak].

Print the image. Has the problem been resolved?

Yes	Finished!
No	Set 0301: [Adjust Paper Curl] to [Adjust Curl: Medium].

Print the image. Has the problem been resolved?

Yes	Finished!
No	Set 0301: [Adjust Paper Curl] to [Adjust Curl: Strong].

Print the image. Has the problem been resolved?

Yes	Finished!
No	Contact your service representative.