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Paper Misfeed Message (Z)

The paper misfeed message "(Z)" appears when a paper misfeed occurs inside the duplex unit.

1Carefully open the printer's front cover by pulling the left and right side levers.

Printer illustration

2Tilt the duplex unit backward by carefully raising its front end.

Printer illustration

3Carefully remove misfed paper.

Printer illustration

4Carefully close the front cover.

Note

  • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the error has cleared.