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When print jobs are canceled

Message

Cause

Solution

“91: Error”

Printing was canceled by the auto job cancel function due to a command error.

Check that the data is valid.

“A function which cannot be used with Fold mode was set. The job has been cancelled.”

A print job was canceled because a function(s) not available with Fold was selected.

Cancel the function(s) not available with Fold. For details about the functions not available with Fold, see "Fold", Print.

“A function which cannot be used with Perfect Binding was set. The job was cancelled.”

A function not available with Perfect Binding has been selected.

For details about which functions are not available with Perfect Binding, see "Perfect Binding", Print.

“A function which cannot be used with Ring Binding was set. The job was cancelled.”

A function not available with Ring Binding has been selected.

For details about which functions are not available with Ring Binding, see "Ring Binding", Print.

“A job via the network that was not printed exists because an error occurred. It was stored as a job not printed.”

Jobs with errors were stored because an error occurred with a print job via the network while the error job storing function was enabled.

Contact your administrator to check whether the machine is connected correctly to the network. For details about how to check and print jobs stored when print configuration errors occur, see "Printing of Documents Stored When Print Configuration Errors Occur", Print.

“An error occurred with the interface box. The job has been cancelled.”

There is a problem with the interface box.

Check the interface box settings.

“Error occurred while processing an Unauthorized Copy Prevention job. Job cancelled.”

You tried to store a file in the Document Server when the [Unauthorized Copy Prevention] was specified.

On the printer driver, select a job type other than [Document Server] in "Job Type:" or deselect [Unauthorized Copy Prevention].

“Error occurred while processing an Unauthorized Copy Prevention job. Job cancelled.”

The [Enter User Text:] field on the [Unauthorized Copy Prevention for Pattern Details] screen is blank.

On the printer driver's [Detailed Settings] tab, click [Effects] in "Menu:". Select [Unauthorized Copy Prevention], and then click [Details...] to display [Unauthorized Copy Prevention for Pattern Details]. Enter text in [Enter User Text:].

“Error occurred while processing an Unauthorized Copy Prevention job. Job cancelled.”

The resolution is set to a value less than 600 dpi when [Unauthorized Copy Prevention] is specified.

On the printer driver, set the resolution to 600 dpi or higher, or cancel [Unauthorized Copy Prevention].

“Error occurred while processing an Unauthorized Copy Prevention job. Job cancelled.”

A color other than black was specified as the pattern color when a command was used to specify Unauthorized Copy Prevention for Pattern for a document and print it.

Specify black as the pattern color.

“Error occurred while processing an Unauthorized Copy Prevention job. Job cancelled.”

In [Administrator Tools] under [System Settings], priority was specified to be given to Unauthorized Copy Prevention Printing set on this machine.

Cancel Unauthorized Copy Prevention Printing for the printer driver. For details about how to cancel the settings, see the printer driver Help.

“Collate Cancelled”

Collate was canceled.

Turn off the power, and then back on again. If the message appears again, contact your service representative.

“You reach the usage limit. This job has been cancelled.”

The number of pages the user is permitted to print has been exceeded.

For details about print volume use limitation, see Security Guide.

“Exceeded the maximum number of multi-sheet fold. The job has been cancelled.”

The maximum number of Multi-sheet Fold was exceeded.

Specify fewer sheets for the Multi-sheet Fold function. For details about the maximum number of Multi-sheet Fold, see "Specifications for Multi-Folding Unit", Maintenance and Specifications.

“Fold is not available with the settings. The job has been cancelled.”

Fold function is not available with the current settings.

Check the paper settings. For details about the limitations of the Fold function, see "Fold", Print.

“Receiving data failed.”

Data reception was aborted.

Resend the data.

“Sending data failed.”

The machine received a command to stop transmission from the printer driver.

Check if the computer is working correctly.

“The selected paper size is not supported. This job has been cancelled.”

Job reset is automatically performed if the specified paper size is incorrect.

Specify the correct paper size, and then print the file again.

“The selected paper type is not supported. This job has been cancelled.”

Job reset is automatically performed if the specified paper type is incorrect.

Specify the correct paper type, and then print the file again.

“Z-fold error.”

Z-folding was canceled.

Check the tray, paper orientation, print orientation, and Z-fold settings again.