Top Page > Troubleshooting > Removing Jammed Paper > Paper Misfeed Message (Z1)
The paper misfeed message "(Z1)" appears when a paper misfeed occurs inside the duplex unit.
The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface." Otherwise, an injury might occur.
Step
Illustration
Description
1
Open the rear cover.
Pull out the jammed paper carefully.
If you can see the jammed paper in the output tray, keep the rear cover opened and remove the paper.
2
3
Close the rear cover.