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Paper Misfeed Message (A1)

The paper misfeed message "(A1)" appears when a paper misfeed occurs in the standard paper feed tray.

CAUTION

  • The inside of the machine could be very hot. Do not touch the parts with a label indicating the "hot surface." Otherwise, an injury might occur.

Important

  • To prevent misfeeds, do not leave any torn scraps of paper inside the machine.

  • Contact your service representative if misfeeds occur frequently.

  • If the error message remains displayed even after you remove misfed paper, open and close the front cover.

Step

Illustration

Description

1

Printer illustration

Pull out the paper tray until it stops.

2

Printer illustration

Pull out the jammed paper carefully.

3

Printer illustration

Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition.

Note

  • When closing the front cover, push the upper side of the cover firmly. After closing the cover, check that the paper jam is cleared.

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