Messages Displayed on the Control Panel When Using the Scanner Function

“Authentication with the destination has failed. Check the settings.”

The user name and password entered when sending to a folder were incorrect.

Enter the correct user name and password, and try again.

“Cannot write on memory device because remain. space is insufficient.”

The memory device is insufficient and scan data cannot be saved.

Replace the memory device.

“Cannot write on memory device because the device is write-protected.”

The memory device is write protected.

Unlock the write-protection on the memory device.

“Cannot write on memory device. Check memory device and machine sett.”

The memory device is faulty, or the file name contains a character that cannot be used.

• Check to see if the memory device is defective.

• Check the memory device. It might be unformatted, or its format might be incompatible with this machine.

• Check the file name set at the time of scanning. For details on the characters that can be used in file names, see “Values of Various Set Items for Transmission Function”, Scan. Check with your system administrator.

“Check the resolution and reset nnn original(s).”

(A figure is placed at nnn.)

The scanned original exceeded maximum data capacity.

Specify the scan size and resolution again. Note that it may not be possible to scan very large originals at a high resolution. See "Relationship between Resolution and Scan Size", Scan.

“Connection to PC failed. Check the settings.”

• The destination computer name or folder name is invalid.

• The entered user name or password was invalid.

• Check whether the computer name and the folder name for the destination are correct.

• Check that the user name and password are correct.

“Connection with the destination has failed. Check the status and connection.”

The correct network settings are not made.

• Check the network settings of the client computer.

• Check that components such as the LAN cable are connected properly.

• Check that the server settings are correct and the server is working properly.

“Destination list has been updated. Selected destinations/ sender will be cleared.”

A specified destination or sender's name was cleared when the destination list in the delivery server was updated.

Specify the destination or sender's name again.

“Exceeded max. data capacity Check resolution and Start.”

The scanned data exceeded maximum data capacity.

Specify the scan size and resolution again. Note that it may not be possible to scan very large originals at a high resolution. See "Relationship between Resolution and Scan Size", Scan.

“Exceeded max. Email size. Sending E-mail has been cancelled.”

The maximum e-mail size has been exceeded.

• Increase the size of [Max. E-mail Size].

• Set [Divide & Send E-mail] to [On (per page)] or [On (per max. size)]. See "Send Settings", Scan.

“Exceeded max. memory capacity. Do you want to send the scanned data?”

The memory is full.

Specify whether to use the data or not.

“Exceeded max.memory capa. Scanning will be cancelled. Scanned data will be cleared.”

The memory is full.

Try one of the following measures:

• Wait for a while, and then retry the scan operation.

• Reduce the scan area or scanning resolution.

• Delete unneeded stored files.

“Exceeded max. page capacity. Do you want to send the scanned data?”

The number of scanned pages exceeded maximum page capacity.

Select whether to send the data so far.

“Exceeded max. pg. per file. Press [Write] to wrt. scanned data to mem. device. Or press [Cancel] to delete.”

The scan could not be completed because the maximum number of pages that can be scanned by this machine was exceeded during writing to the Memory device.

Reduce the number of documents to be written to the memory device and try again.

“Memory device error. Check the memory device.”

A non-writable medium is being used.

Use a different medium.

“Memory device not detected. Insert the device.”

There is no memory device inserted.

Insert a memory device, or check to see whether the memory device is properly inserted in the media slot.

“Memory is full. Press [Write] to write current scanned data to memory device. Or press [Cancel] to delete.”

The scan could not be completed because there was insufficient memory at the time of saving to the memory device.

Select whether or not to save the scanned document to the memory device.

“Original is being scanned by another function.”

The machine is using another function such as copying.

Retry scanning after the operation with the other function is completed.

“Sender's name is not selected. Specify sender's name.”

You pressed [Start] key without selecting a sender’s name.

Select the sender’s name.

“Sending has failed.”

The machine failed to send the file. A network error may have occurred during sending.

Try the operation once more. If the message is still shown, the network may be crowded. Contact the administrator.

“SMTP authent. E-mail address and Administrator E-mail address mismatch.”

The SMTP authentication e-mail address and the administrator's e-mail address do not match.

Contact the administrator.

“Transmission has failed. Insufficient memory in the destination hard disk.”

There is not enough space on the receiver's hard disk.

Contact the receiver’s administrator.