When You Cannot Print

Printing does not start.

The power is off.

For details about how to turn on the main power switch, see "Turning On/Off the Power", Getting Started.

Printing does not start.

The cause is displayed on the screen of the control panel.

Check the error message or warning status on the display panel, and then take the required action. For details about solutions, see Messages Displayed on the Control Panel When Using the Printer Function.

Printing does not start.

The interface cable is not connected correctly.

For details about how to connect interface cables correctly, see "Connecting to the Interface", Connecting the Machine/ System Settings.

Printing does not start.

The correct interface cable is not being used.

The type of interface cable you should use depends on the computer. Be sure to use the correct one. If the cable is damaged or worn, replace it. For details about interface cable, see "Connecting to the Interface", Connecting the Machine/ System Settings.

Printing does not start.

The interface cable was connected after the machine was switched on.

Connect the interface cable before turning on the main power switch.

Printing does not start.

If the machine is using wireless LAN, failure to print might result from a weak wireless signal.

To check signal status, press the [User Tools] key, and then select [System Settings] using the [] or [] key, and then press the [OK] key. On [Interface Settings], select [Wireless LAN], and then press [OK] key. If signal quality is poor, move the machine to a location where radio waves can pass or remove objects that might cause interference. (You can check signal status only when using wireless LAN in infrastructure mode.)

Printing does not start.

If the machine is using a wireless LAN (IEEE 802.11b/g/n) unit, radio waves may be interfering with the wireless communication. This may occur if there is a microwave oven, cordless telephone, industrial machine, scientific instrument, or medical instrument using the same frequency range near the device.

Turn off other machines or instruments which use the same frequency range, and then try printing again. If printing is successful, move the devices to a location where they do not interfere.

Printing does not start.

If the machine is using wireless LAN, SSID settings are incorrect.

Check using the machine's display panel that the SSID is correctly set. For details about SSID Setting, see "Wireless LAN", Connecting the Machine/ System Settings.

Printing does not start.

If the machine is using wireless LAN, the receiver's MAC address may be preventing communication with the access point.

• Check access point settings when in the infrastructure mode. Depending on the access point, client access may be limited by MAC address.

• Check there are no problems in transmission between access point and wired clients, and between access point and wireless clients.

Data In indicator does not light up or flash.

If the Data In indicator is unlit or not flashing even after the print job starts, the machine has not received the data.

• When the machine is connected to a computer via a cable, check the computer print port settings are correct.

• When it is networked with a computer, contact the administrator.

Printing does not start when using the extended wireless LAN in Ad-hoc Mode.

The correct Communication Mode is not set.

• Turn the main power off and back on. See "Turning On/Off the Power", Getting Started.

• Change the settings in [Network] under [Interface Settings] of [System Settings]. See "Interface Settings", Connecting the Machine/ System Settings.