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Messages Displayed When Using the Facsimile Function

This section describes the machine's main messages. If other messages appear, follow their instructions.

Note

  • Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor. For details about how to confirm the settings from Web Image Monitor, see Web Image Monitor Help.

Message

Causes

Solutions

“Error occurred, and transmission was cancelled.”

A problem occurred in the machine, or noise occurred on the telephone line.

Press [Exit], and then send the documents again.

Func. Problems Data will be initialized.”

There is a problem with the fax.

Record the code number shown on the screen, and then contact your service representative. Other functions can be used.

“Memory is full. Scanning will be stopped and only scanned page(s) will be stored.”

The memory is full.

If you press [Exit], the machine resumes standby mode and starts transmitting the pages that have been stored.

Check the pages that cannot be transmitted on the Communication Result Report, and transmit those pages.

You can configure the machine to transmit only the stored pages or delete the stored pages when the memory becomes full during scanning. To change the setting, contact your service representative.

“Put original back, check it and press the Start key.”

Original jammed during Memory Transmission.

Press [Exit], and then send the documents again.

“Updating the settings...Reselect dest./functions after update finishes.”

The destination list is being updated from the network using Web Image Monitor.

Wait until the message disappears. Do not turn off the main power switch while this message is displayed. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operation is not possible while this message is displayed.

Note

  • If “Check whether there are any network problems.” appears, the machine is not correctly connected to the network or the settings of the machine are not correct. If you do not need to connect to a network, you can specify the setting so this message is not displayed, and then the [Facsimile] key no longer lights. For details about how to do this, see “Parameter Settings”, Fax. If you reconnect the machine to the network, be sure to set "Display" by configuring the appropriate User Parameter.