Alert Messages

"(A1) Remove misfeed in Trays. Opn & cls Frt. Cov."

Open the front cover and remove the jammed paper from the paper feed path.

For details, see Removing Jammed Paper.

"(A2) Open Front Cover and remove the paper."

Remove the jammed paper from the bypass tray. To reset the error, open the front cover and then close it.

For details, see Removing Jammed Paper.

"(B) Open Front Cover and remove the paper."

Open the front cover and remove the jammed paper from the internal paper feed path.

For details, see Removing Jammed Paper.

"(B) (C) Open Front/Rear Cover and remove misfeed."

Open the front cover and remove any jammed paper from the internal paper feed path.

For details, see Removing Jammed Paper.

"(Y1) Remove misfeed in Tray 2. Opn & cls Frt. Cov."

Open Tray 2 and remove the jammed paper. To reset the error, open the front cover and then close it.

For details, see Removing Jammed Paper.

"(Z1) Open Rear Cover and remove misfeed"

Open the rear cover and remove the jammed paper from the paper duplex unit.

For details, see Removing Jammed Paper.

"(Z2) Opn Tray1/R.Cov & remove ppr. Opn & cls F.Cov"

Open Tray 1 and the rear cover, and then remove the jammed paper. To reset the error, open the front cover and then close it.

For details, see Removing Jammed Paper.

"Toner is almost empty."

The print cartridge is almost empty.

For details, see Replacing the Print Cartridge.

"Add toner. Replace Toner Cartridge."

The toner has run out. Replace the print cartridge.

For details, see Replacing the Print Cartridge.

“@Remote Cert. update failed”

Updating the @Remote certificate failed.

Turn the printer off, and then turn it on again. If the problem persists, contact your sales or service representative.

“Cannot connect=>Comm.Serv. Check proxy user/password.”

The proxy user name or password is incorrect.

Check the proxy server settings, and then change the user name and/or password if they are incorrect.

“Change (Tray name) to the following settings:”

The size of the paper in the tray does not match the paper size specified in the printer driver.

Press [Change] to change the paper size and type settings of the tray, as indicated on the screen, and then load the appropriate paper in the tray. Otherwise, press [JobReset] to reset the job, or press [Form Feed] to force printing by specifying another tray.

"Cover Open. Please close the indicated cover."

A cover of the printer is open.

Close the cover as indicated on the control panel.

“Duplex mode is in off position for (tray name)”

The duplex mode for the indicated tray is not available.

Press [Change] to change the tray setting to allow duplex printing, or press [JobReset] to reset the job. Otherwise, press [Form Feed] to print on one side of a sheet.

“Enter password.”

User Restriction is enabled.

Contact your administrator for the password.

“Failed to connect to server for Remote Diagnostics.”

The printer cannot communicate with Remote Communication Gate.

Check the connection to the Remote Server Gate.

“Independent-supply toner”

Independent-supply toner is set.

Use the toner recommended for this printer.

“Load paper in (tray name)”

There is no paper in the specified tray.

Change the settings of the printer driver, and then print the file again.

Load the specified paper in the tray.

“Replacmnt Requrd Maint. Kit”

You need to replace the maintenance kit.

For details, see Replacing Other Consumables.

“Replcmnt Requrd Drum Unit”

You need to replace the drum unit.

For details, see Replacing Other Consumables.

“Repl Requrd Soon Maint. Kit”

You will need to replace the maintenance kit soon.

Contact your sales or service representative to obtain a new unit.

“Rplcmnt Rqrd Soon:Drum Unit”

You will need to replace the drum unit soon.

Contact your sales or service representative to obtain a new unit.

“Set the Drum Unit correctly.”

The drum unit may not be installed correctly.

Turn the printer off, and then install the drum unit again.

“Set the Maintenance Kit correctly.”

The fusing unit may have not been installed correctly.

Turn the printer off, and then install the fusing unit again.

If the message continues to appear after the unit is installed again, contact your sales or service representative.

“Set the Toner Cartridge correctly.”

The print cartridge may have not been installed correctly.

Turn the printer off, and install the print cartridge again.

“Supply order has failed.”

The automatic supply order failed.

The message indicates the printer tried to order the supplies.

“Waste Toner almost full”

The print cartridge must be replaced when the life of the waste toner is ending.

Prepare a new print cartridge.

“Waste Toner full”

The waste toner is full.

Replace the print cartridge. For details, see Replacing the Print Cartridge.