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Cleaning the Paper Tray, Friction Pad, and the Paper Feed Roller

If the paper tray, friction pad, or paper feed roller is dirty, a multi-feed or misfeed might occur. Clean these parts by following the cleaning procedure for Tray 1 described below. The cleaning procedure is the same for the optional paper feed units.

1Turn off the main power switch and unplug the power cord.

2Pull out the plug from the socket. Remove all the cables from the machine.

3Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of the machine.

Machine illustration

Place the tray on a flat surface.

4If there is paper in the tray, remove the paper.

5Wipe the locations indicated in the illustrations below using a dry or damp cloth.

  • Friction pad

    Paper feed tray illustration numbered callout illustration

    1. Friction pad

    Use only a dry cloth to clean the friction pad.

    Paper feed tray illustration

  • Paper tray

    Paper feed tray illustration

  • Paper feed roller

    Wipe around the paper feed roller by turning it with a damp cloth. Then, wipe it with a dry cloth to remove any water.

    Paper feed roller illustration

6Load the removed paper stack into the tray.

7Lift the front side of the tray, and then slide it into the machine carefully until it stops.

Machine illustration

Do not slide the paper tray in forcefully. Otherwise, the end and side guides might move.

8Securely insert the plug of the power cord into the wall socket. Connect all the interface cables that were removed.

9Turn the main power switch on.