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Messages Displayed When Using the Copy/Document Server Function

This section describes the machine's main messages. If other messages appear, follow their instructions.

Important

  • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see "Recommended Paper", Paper Specifications and Adding Paper.

  • For messages that are not listed here, see When You Have Problems Operating the Machine.

Message

Causes

Solutions

“Cannot delete the folder because it contains locked files. Please contact the file administrator.”

The folder cannot be deleted because it contains a locked original.

Unlock the locked original to delete it. For details about locked files, see Security Guide.

“Check paper size.”

An irregular paper size is set.

If you press the [Start] key, the copy will start using the selected paper.

“2 Sided Copy is not available with this paper size. Select another paper size or cancel 2 Sided Copy.”

A paper size not available in Duplex mode has been selected.

Select a proper paper size. For details about Duplex mode, see "Duplex Copying", Copy/ Document Server.

“Exceeded max. number of pages per file. Do you want to store the scanned pages as 1 file?”

The number of scanned pages exceeds the capacity per file of the Document Server.

  • If you want to store the scanned pages as a file in the Document Server, press [Yes].

  • If you do not want to store scanned pages, press [No]. Scanned data is deleted.

“Exceeded the maximum number of sheets that can be used. Copying will be stopped.”

The number of pages the user is permitted to copy has been exceeded.

For details about how to check the number of copies available per user, see Security Guide.

“File being stored exceeded max. number of pages per file. Copying will be stopped.”

The scanned originals have too many pages to store as one document.

Press [Exit], and then store again with an appropriate number of pages.

“Maximum number of sets is n.”

(A figure is placed at n.)

The number of copies exceeds the maximum copy quantity.

You can change the maximum copy quantity from [Max. Copy Quantity] in [General Features] under [Copier/Doc. Srvr. Featr.]. For details about Max. Copy Quantity, see "General Features", Copy/ Document Server.

“Orig. scanned for diffrnt fnctn.”

A function of the machine other than the Copier function is being used such as the Document Server function.

Cancel the job that is being processed. For example, press [Exit], and then press the [Home] key. Next, press the [Document Server] icon on the [Home] screen, and then press the [Stop] key. When the message appears on the screen, follow the instructions to cancel the job.

“Please wait.”

The destination list is being updated from the network using Web Image Monitor.

Wait until the message disappears. Do not turn off the main power switch while this message is displayed. Depending on the number of destinations to be updated, there may be some delay before you can resume operation. Operations are not possible while this message is displayed.

“Please wait.”

This message might appear for a second or two while the machine is preparing, performing initial adjustments, or adding toner.

Wait a while.

“Please wait.”

The current environmental condition is outside the recommended temperature range for the machine.

  • Check the optimum environmental conditions for the machine and move it to a different location.

  • Leave the machine for a while and allow it to adapt to the environment.

For details about the optimum environmental conditions for the machine, see "Optimum Environmental Conditions After Moving the Machine", Maintenance and Specifications.

“The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted.”

You have tried to delete files without the authority to do so.

Files can be deleted by the person who created the file. To delete a file which you are not authorized to delete, contact the person who created the file.

“The selected folder is locked. Please contact the file administrator.”

An attempt was made to edit or use a locked folder.

For details about locked folders, see Security Guide.

“You do not have the privileges to use this function.”

The logged in user name does not have permission for the selected function.

For details about how to set permissions, see Security Guide.