Printing Does Not Start

• The [Power] key is not lit.

  Turn the machine on.

  See Turning On/Off the Power.

• The power indicator does not light up or blink despite the [Power] key being pressed.

  Check whether the power cord is plugged into the receptacle properly.

  Plug another appliance that works into the receptacle to determine whether the receptacle is all right.

If the problem persists, unplug the power cord and contact your sales or service representative.

• If the error message appears on the display.

  See Error & Status Messages on the Display.

• If the error message appears on the Status Monitor

  Click [User Guide] on the Status Monitor.

  See Status Monitor Errors.

If you share the printer, make sure the name associated with the printer's icon does not exceed 32 characters.

Click [Print Quality] in the [Detailed Settings] tab, and then check [Change Data Processing].

If it is not the latest version, update the driver.

• Checking the version of the printer driver on a Windows

  1. Open the [Printer Properties] dialog box from the application.

     See Opening the [Printing Preferences] Dialog Box.

  2. On the [Configuration/About] tab, click [About].

  3. Check the version.

• Checking the version of the printer driver on a Macintosh

  1. On the [Apple] menu, click [System Preferences...].

  2. Click the [Print & Fax].

  3. Select the printer you want to use from the printer list, and then click [Option and Supply].

  4. On the [General] tab, check the displayed version number.

• Checking the version of the printer driver.

  See Updating the Driver.

• Use the Internet to find the latest version of the driver.

  See manufacturer's Web site for the latest driver.

• Update the printer driver.

  If you are using Windows, install the downloaded driver and check [Update the current printer driver] in the dialog box that allows you to select what to install.

  If you are using a Macintosh, uninstall the current printer driver before installing the new one.