This section explains how to troubleshoot printer driver installation problems.
The printer driver installer does not start.
An error occurs during installation.
If the screen does not appear even when you double-click the [SETUP.EXE] icon, or if an error occurs during installation, access the CD-ROM drive from [Computer (or My Computer)] or [Explorer]. Double-click the [RP_SETUPXX.exe] icon, and then install the printer driver by following the instructions that appear on the screen.
An error occurs if the path to the location of the stored data is too long. To install a printer driver downloaded from a Web site or copied from a CD-ROM, save the printer driver directly on the hard disk, and then install it.
Add the printer without using the installer.
On the [Start] menu, click [Devices and Printers], click [Add a printer], and then install the printer driver according to the displayed instructions.
Windows Vista, Windows Server 2008
Click [Control Panel], [Hardware and Sound], [Printers], and then click [Add a printer].
Windows XP, Windows Server 2003/2003 R2
Click [Printers and Faxes], and then click [Add a printer].
For details about adding printers, see the Windows Help.