De-condensation
If the "Service Call (57000) Cannot use the machine. Turn power off then on." message appears, there might be condensation inside the machine. You can dry the machine's interior by performing the de-condensation procedure. See Printer Error
.
Press the [User Tools] key.
Press [Login].
Enter the login password, and then press the [OK] key.
Press the [
] or [
] key to display [Maintenance], and then press the [OK] key.
Press the [] or [] key to display [De-condensation], and then press the [OK] key.
Three sheets are fed through the machine without anything being printed on them.
Switch the machine off and then back on again.
If the error message does not reappear, the machine's interior has fully dried.
If the error persists, turn the machine off, leave it for an hour, and switch it back on. If this does not resolve the problem, contact your sales or service representative.
If the paper is smeared with ink after being ejected, contact your sales or service representative.
