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When there is a problem with the print settings

Messages

Causes

Solutions

“Classification Code is incorrect.”

The classification code has not been entered, or the classification code has been entered incorrectly.

Enter the correct classification code.

“Classification Code is incorrect.”

The classification code is not supported with the printer driver.

Select [Optional] for classification code. For details about how to specify classification code settings, see "Configuring Classification Codes", Print.

“Duplex has been cancelled.”

Duplex printing was canceled.

  • Select an appropriate paper size for the duplex function. For details about paper sizes, see "Specifications for the Main Unit", Maintenance and Specifications.

  • Change the setting for "Apply Duplex" in [System Settings] to enable duplex printing for the paper tray. For details about setting "Apply Duplex", see "Tray Paper Settings", Connecting the Machine/ System Settings.

“Exceeded max. pages. Collate is incomplete.”

The number of pages exceeds the maximum number of sheets that you can use Collate with.

Reduce the number of pages to print.

“Output tray has been changed.”

The output tray was changed because the paper size of the specified output tray is limited.

Specify the proper output tray.

“Print overrun.”

Images were discarded while printing.

PCL 6

Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help.

PostScript 3

Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help.

“Punch has been cancelled.”

Punch printing was canceled.

Check the paper orientation, print orientation, and then punch position. Certain settings can produce print results that might not be as expected.

“Staple has been cancelled.”

Stapling printing was canceled.

Check the paper orientation, paper quantity, print orientation, and staple position. Certain settings can produce print results that might not be as expected.