Message |
Causes |
Solutions |
---|---|---|
“Cannot connect with the wireless card. Turn the main power switch off, then check the card.” (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) |
|
Turn off the power, and then confirm the wireless LAN board is inserted correctly. After confirmation, turn on the power again. If the message appears again, contact your service representative. |
“Cannot connect with the Bluetooth interface. Check the Bluetooth interface.” |
|
Turn off the power, and then confirm that the Bluetooth interface unit was installed correctly. After confirmation, turn on the power again. If the message appears again, contact your service representative. |
“Clean the scanning glass. (Located next to the exposure glass.)” |
The scanning glass or guide plate of the ADF is dirty. |
Clean them. See "Maintaining Your Machine", Maintenance and Specifications. |
“Following output tray is full. Remove paper.” |
The output tray is full. |
Remove paper from the output tray to resume printing. If paper is destined for the finisher shift tray, to prevent paper from falling off the tray press the [Stop] key to suspend printing, and then remove the paper. Press [Continue] on the display panel to resume printing. |
“Internal cooling fan is active.” |
Large print runs will cause the machine's interior to heat up, triggering the cooling fan. The fan will automatically begin running when the print run reaches approximately 3,000 sheets of A4 |
The fan will run for about 30 minutes. The fan will emit noise, but this is normal and the machine will be operable while the fan is running. The amount of paper that can be printed and the total operation time until the fan starts running depends on the temperature of the location at which the machine is installed. |
“Self checking...” |
The machine is performing image adjustment operations. |
The machine may perform periodic maintenance during operations. The frequency and duration of maintenance depends on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type. Wait for the machine to get ready. |
"XXX is not responding." (This message may appear while you are using the Smart Operation Panel. "XXX" in this message indicates the function is being used.) |
The machine is busy processing data. |
To continue the current job, press [Wait]. To stop the current job, press [Force close]. |
Related topics
When There Is a Problem Scanning or Storing Originals