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When a Message is Displayed

Message

Causes

Solutions

“Cannot detect original size.”

Original size is not detected correctly.

When placing an original directly on the exposure glass, the lifting/lowering action of the exposure glass cover or ADF triggers the automatic original size detection process. Lift the exposure glass cover or ADF by 30 degrees or more.

“Check the paper size and paper direction.”

The paper is not placed in the same direction as the original.

  • Place the original in the same direction as the paper.

  • If you press the [Start] key, the selected paper will be used for printing.

“#### and paper size mismatch.”

  • The paper you loaded does not match with the reproduction ratio you selected.

  • The reproduction ratio selected by Auto Magnification mode is too big or too small.

Set a paper size that matches the reproduction ratio you have selected and your original.

You can make prints if you press the [Start] key.

“Set original.”

  • You have not changed the original on the exposure glass before pressing the [Start] key.

  • Original is not placed.

  • Place the next original on the exposure glass or in the ADF.

  • Place your originals.

“Maximum quantity: ####”

The number of prints exceeds the maximum print quantity.

You can change the maximum number of prints that can be made in one operation with User Tools. For details, see Master Making / Print Settings.

“Minimum quantity: ####”

The number of prints does not exceed the minimum print quantity.

You can change the minimum number of prints that can be made in one operation with User Tools. For details, see Master Making / Print Settings.

“Drum Unit is not set correctly.”

-

Slide in the drum until it clicks.

Make sure that the drum is completely set in position.

“Communication error has occurred. Turn the main power switch off then on.”

-

Turn the main power switch off and on.

If the message appears again, contact your service representative.

“Print image is larger than the selected paper size. Change paper size.”

The master image previously printed is larger than the paper. The image exceeds the paper size.

Make prints after pressing [Exit] and selecting the paper size again.

If you press [Exit] to erase the message and press the [Start] key, the machine starts to make the prints. However, the image might not fit on the paper.

When a service call message is shown on the display panel

Press [Exit]. Then turn the main switch off and back on again. If a service code appears again, contact your service representative.

Note

  • If a service code appears on the display panel after you turn the main switch off and on a few times, do not continue turning it on and off. Leave the machine off.

  • When you make masters continuously using originals with solid images, "SC203" tends to appear on the display panel. In this case, turn off the main switch and wait for a while. Then turn on the main switch.