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Paper jams occur frequently, or multiple pages are fed at once.
The paper may not be loaded in the trays correctly, or paper settings for the loaded paper may be incorrect. Also, the loaded paper may be of an unsupported type or size.
For details, see Loading Paper.
The friction pad or paper feed roller or registration roller may be dirty. Clean the dirty part as necessary. See Cleaning the Paper Tray, Friction Pad, and the Paper Feed Roller and Cleaning the Registration Roller.
If multiple sheets are fed at the same time or the printed sheets come out with their edges bent or curled, perform the following:
Flip the paper in the tray.
Remove the paper from the tray, fan the paper, and then load it back into the tray.
For precautions about the paper, see Paper Precautions.
Paper may be damp and curled if it is stored in an environment with a high humidity level. Such paper may come out bent on printing. If this occurs, set [Curl Prevention] to [On].
Paper becomes wrinkled.
The paper may not be loaded in the trays correctly, unusable paper may be loaded, or paper settings for the loaded paper may be incorrect.
For details, see Loading Paper.
The fusing unit is deteriorated or damaged. Replace the unit.
For details, see Replacing Other Consumables.
